Request a PSLF
Step 1: Access Your Account
• Login to your Employee Account
• New User? Learn how to create an account > Employee Registration
• Tip: Enter your Contact Info once under Resume and it will automatically populate for your requests.
Step 2: Initiate Request
• On your first visit, click Start PSLF Verification. To return to this page, click the Verifent logo.
• Returning visitors, click Get Verified and click PSLF Verification.
Step 3: Enter Your Employer
• Click Choose Your Employer.
• Type and select your employer.
• Click Save Employer.
• Not displaying? Contact your Employer for instructions.
• The Employer name should display in Employer Selected and click Continue.
Step 4: Complete the Form
• Complete Sections 1 and 4, beginning with your most recent date of employment.
• Section 3 is optional. If you are unsure, leave it blank.
• Up to 5 additional Section 4s can be inserted. More than 5 breaks in service, requires an additional PSLF form.
• If applicable, include a message to your employer.
Step 5: Authorization
• Electronically sign your name, type your name, and click I Agree & Submit.
• Your signature must be legible, or it may be rejected.
Your PSLF form has been successfully submitted to your employer.
Step 5: Completion
• Your employer may complete and fax the form to the Department of Education on your behalf. There is no further action needed. Please monitor your Student Aid account for udpates.
• Your Employer may complete and return the form to you. You will be notified via email indicating actions are required.
Step 6: Submission
• Login to your employee account.
• Locate the PSLF form, click the ellipsis and click Review PSLF.
• Edits made by the employer will be outlined in red. You must choose to Approve and Complete or Disapprove/Cancel to proceed.
Step 7: Approve and Complete
• Click Approve and Complete and click Download (and Fax)
• To fax your PSLF form to the Department of Education upgrade to QualiFi Prime
• Enter your card information and submit payment
• The toggle will be set to ‘Yes’, do not click the toggle as it will not send to the DOE if the toggle reads ‘No’.
• Click Continue.
• To download without faxing to the DOE, click Continue with basic.
• Enter the first five digits of your SSN and click Continue.
Step 8: Disapprove/Cancel
• Click Disapprove/Cancel.
• Enter the details of your disagreement and click Decline.
• Disapproved PSLF forms require a new submission.
• In the Additional Notes section of your new submission, explain the reasoning for the new PSLF form.
Frequently Asked Questions
What should I do if I cannot find my employer?
Search using the employer or district name, not only an individual school name. If the employer still does not display, contact the employer for its PSLF submission instructions.
Why did I receive a “you’re not done” message after my employer completed the form?
Sign in to your employee account, locate the PSLF form, select the ellipsis, and choose Review PSLF. Review any employer edits shown in red, then choose Approve and Complete or Disapprove/Cancel.
Why does the Department of Education or StudentAid.gov not show my form?
Confirm that the form was completed and faxed. Verifent can confirm successful fax transmission, but cannot confirm what occurs after the receiving organization gets the fax. Faxed submissions may take longer to process, so continue monitoring your status through StudentAid.gov.
What should I do if I receive a rejection or nonreceipt notice?
First, identify which platform generated the notice, especially if you submitted through more than one channel. Review the completed form for signature placement or rendering concerns. If the form must be corrected, complete and submit a new request.
How do I know my request was submitted?
After selecting I Agree & Submit, the form is sent to your employer for review and completion.
What happens after my employer completes the form?
Your employer may fax the form on your behalf, or return it to you for review and completion. You will receive an email notification.
Can Verifent confirm that the Department of Education accepted my form?
No. Verifent can confirm that the employee completed the form and that the fax transmission succeeded. Verifent cannot confirm whether the Department of Education accepted, rejected, or processed it.
Why does StudentAid.gov not show that I started a form through Verifent?
StudentAid.gov is not integrated with Verifent. Continue checking StudentAid.gov after the employee and employer portions are completed and the form is faxed.
What if my employer changed information on the form?
Employer edits are outlined in red when you review the form. Choose Approve and Complete to accept the changes or Disapprove/Cancel if you disagree.
What happens if I choose Disapprove/Cancel?
You must submit a new PSLF request and explain the reason in Additional Notes.
Should I submit the same form through different platforms?
No. Multiple submissions can create duplicate records and make it difficult to determine which submission a notice or rejection references.