Employer Data Dispute Process
Step 1: Access Your Account
• Login to your employer account.
Step 2: Locate The Appropriate Tab
• From your dashboard, click ‘Completed Forms’ then click ‘Disputed Forms’.
• Locate the disputed verification and click ‘Data Dispute’.
Step 3: Review The Dispute
• If you agree with the dispute details, click ‘Agree with Dispute and Update DashHire’.
• The form will not be marked resolved until the Employee or Verifier has marked the dispute resolved.
• If you disagree with the dispute details, click ‘Disagree with Dispute and Respond’.
• If you agreed with the dispute, update the verification and submit it back to the Employee or Verifier.
• If you disagreed with the dispute, enter the message you would like to send to the Employee and click ‘Send’.
• You will receive emails regarding Data Disputes.
• When a Data Dispute has been submitted.
• When the Employee or Verifier has responded to the Data Dispute message or update.
Important Notes:
• The dispute will remain open until it is fully resolved.
• Please do not continue making edits to the verification unless the Employee or Verifier has disagreed with your response.
Step 5: Audit Information
• When a Data Dispute has been submitted, a cover page stating the verification has been disputed will be included.
• When the Data Dispute has been closed, all communication exchanged will be included in the completed verification as the final page.