Hiring Entity Data Dispute
Hiring Entity Data Dispute
• Login
Step 2: New Experience Verification
• Click Complete EV Requests
• Locate the verification with inaccurate information
• Click the ellipsis and click Submit Data Dispute
• If the Employer is partnered with Verifent, proceed to step 3
• If the Employer is not partnered with Verifent, proceed to step 7
Step 3: Dispute Details
• Enter the details of the dispute and click Submit Dispute
Important Note: The data dispute will be submitted to the Employer. Please monitor your email to ensure you do not miss important updates regarding your Data Dispute. The Employee will also receive notifications. An example is provided below.
Step 4: Email Notifications
• You will receive an email notifying you when the Employer has responded.
• Click the link to login to your account to review the dispute updates.
Step 5: Dispute Results & Closure
• Locate the verification by searching for the tracking number.
• Click the ellipsis next to the verification and click Review Data Dispute
• To review the verification form, click Download
• Are you satisfied with the Employer’s response and/or action?
• If you agree, click Yes, this dispute is resolved
• If you disagree, click No, I would like to respond
• If you agreed with the Employer’s response and/or action, a new window will pop-up asking you to confirm the dispute has been resolved.
• Click ‘Yes’ to confirm or ‘No’ to send a message to the Employer.
• Confirming the dispute has been resolved will close the dispute process.
• If you disagreed with the Employer’s response and/or action, a new window will pop-up.
• If you would like to continue the dispute, enter the message you would like to send the Employer and click Send
• The dispute process will continue until you close it.
Step 6: Dispute Notices
• Once the dispute has been submitted, a cover sheet stating the verification has been disputed will be included.
• Once the Dispute has been closed, all of the communication exchanged will be included on the completed verification as the final page.
If the Employer is partnered with Verifent you are done!
Step 7: Employer is Not Partnered with Verifent
• Complete the Data Dispute form and click Submit Dispute
• Your dispute has been submitted to Verifent’s Dispute Resolution team. They will confirm receipt and reach out to the Employer on your behalf.