Reopen a Self-Disclosure
If a Self-Disclosure was completed incorrectly or inaccurate information was provided in error, follow the instructions below to have the Self-Disclosure corrected and resubmitted. This action can only be performed by Hiring Entities (Verifiers) in states with unprofessional conduct or employment history review forms that include self-disclosures.
Reopen Self-Disclosure
• Login and visit the Candidates page.
• If the Employee's first name, last name, date of birth, or last four digits of their SSN need to be corrected, click Correct Candidate PII and make the appropriate changes before clicking Save.
• Locate the Self-Disclosure needing to be reopened and click the ellipsis and then Re-Open Self-Disclosure.
• Enter the reason for reopening and click Confirm.
The form has been moved to ‘Pending EV Requests’. Once complete, it will move to ‘Completed EV Requests’.
Resubmission
The employee must resubmit the verification. Please direct them to the Resubmit Self-Disclosure Knowledge Center article for step-by-step instructions.
The Completed Form
The completed Self-Disclosure will now include:
• The new Self-Disclosure.
• An audit log of who reopened the form, when the action took place and the reason for reopening.
• The Self-Disclosure initially completed.
Need additional help? If you have questions or require assistance, please contact our Support team.