Using Audit Notes for Pending Verifications
The Audit functionality is available only to Hiring Entities operating in California, Illinois, Indiana, Maryland, Michigan, New Jersey, New Mexico, and Pennsylvania. This feature allows authorized users to document actions taken outside of Verifent for pending verifications by adding audit notes when additional follow-up is required and marking verifications as incomplete when due diligence has been exhausted.
Step 1: Access Your Account
• Login
Step 2: Locate the Verification
• Locate the verification in Pending EV Requests
• Click the green conversation icon
Step 3: Audit Notes
• Enter audit notes. These are the actions you’ve taken outside of Verifent or important details pertaining to this verification.
• Click Save
Step 4: Mark Incomplete
To remove the verification from Pending status and mark it as Incomplete:
• Check the box Remove request from Pending and mark as Incomplete
• Enter an audit note and click Save
• The verification will no longer be available to the current/former employer and will move to Completed EV Requests
• Confirm you would like to mark the verification incomplete by clicking Continue
Step 5: Incomplete PDF
• Locate the incomplete verification in Completed EV Requests
• Click the ellipsis (three dots) and then click Review
• Each reminder email date and the recipient email address.
• A date-stamped log of entered audit notes.